Ways to contact your GP and beat the 8am rush
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GP practices are often the first-place people go for health advice or treatment but it’s not always easy to get an appointment when you need one.
The Integrated Care Board (ICB) has launched a local campaign to help people understand the different ways they can contact their GP practice and get the right help more quickly.
By promoting use of digital options, the campaign aims to encourage people to make contact digitally reducing pressure on phone lines, ease the 8am rush for appointments, and make access to care simpler and more convenient for patients.
- NHS App – a simple and secure way to access a range of NHS services and information on your smartphone or tablet. You can order repeat prescriptions, access appointment information or manage your hospital appointments.
- Online Consultation – you can contact your GP practice to request help with admin tasks, ask about a medical problem or medication or access trusted NHS health advice.
- GP online services – this service lets you request medical help or an appointment once you have been triaged by the team, order repeat prescriptions or view your GP medical record.
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