Lifeline System Scam Alert

Problem

A local resident has reported receiving an unsolicited telephone where they were informed that their Lifeline system service has been suspended as it was obsolete. The resident was then told they needed to pay a fee of £185 for a new system and asked to provide their bank details.

Action

This is a scam you never give out your bank details or personal details to anyone contacting you via an unsolicited telephone call. Always be wary of anyone contacting you unsolicited. If you want to check for yourself we would always recommend contacting your Telecare provider on a trusted number.

If you think you have been a victim of fraud, contact Action Fraud on 0300 123 2040 or visit their website at http://www.actionfraud.police.uk/

For further information, or to report a similar scam, contact the Citizens Advice consumer service on 03454 04 05 06.