As the city’s largest social housing provider, Stoke-on-Trent City Council has a duty to ensure all of its tenants can live in safe, dry and warm homes.
From now on, the authority is going to move quickly when it comes to dealing with damp and mould.
The city council has embarked on an ambitious D.A.M.P campaign to raise awareness of the impacts of damp and mould in its housing stock and take swift, effective action to protect tenants from harm.
The campaign will encourage city residents to report any incidents of damp and mould through the online form which has been created on the dedicated web page, this form can be accessed here. You can also call 01782 234100 and press Option 2.
Please see below for a video which explains differences between damp, mould and condensation, what you can do to reduce the risk of problems and what to do if you have a problem.
Top tips include:
- Using dehumidifiers
- Drying clothes outside if possible
- Ensuring you open windows for at least 10-20 minutes a day
- Keeping a gap between furniture and external walls
- Keeping trickle vents open (small vents, usually placed at the top of windows)
- Trying to keep rooms at a steady temperature. Support is available from the income advice team regarding this.