Are you concerned about health and social care services?

Healthwatch Stoke health and social care survey

Each year Healthwatch Stoke-on-Trent ask the public if they have any concerns about health and social care services. They use this information to set their annual work programme.

This year residents have said that they are concerned about Mental Health, Hospitals and Primary Care services. There are some headline areas for each theme.

Primary Care

Hospitals

Mental Health

Access to getting a GP appointment

Communication between staff and patients

Length of waiting times

Lack of face-to-face GP appointments

Delayed cancer treatment

Lack of support

Access to GP triage

Care quality

Referrals to MH services from the GP

Staff attitudes

HealthWatch Stoke says:

We need residents help to delve deeper into the themes. We have scheduled a variety of virtual forum meetings over the next several weeks via zoom to start scoping out each theme in more detail to determine the final scope of our focused work and subsequent report.

All dates below of virtual forum meetings.  (The following link includes joining details https://cdn.whitebearplatform.com/hwstokeon/wp-content/uploads/2021/07/13140203/HW-Stoke-virtual-scoping.pdf ).

  • 19 July 2021 14:00-15:30 (introduction to all areas)
  • 26 July 2021 14:00-15:30 (GP)
  • 27 July 2021 18:00-19:30 (GP)
  • 29 July 2021 12:00-13:30 (Mental Health)
  • 29 July 2021 15:00-16:30 (Mental Health)
  • 30 July 2021 12:00-13:30 (Hospital services)
  • 02 August 2021 10:30-12:00 (Hospital services)
  • 03 August 2021 14:00-15:30 (GP)
  • 03 August 2021 18:00-19:30 (GP)
  • 10 August 2021 11:00-12:30 (Mental Health)
  • 10 August 2021 18:00-19:30 (Mental Health)
  • 11 August 2021 10:30-12:00 (Hospital services)
  • 11 August 2021 14:00-15:30 (Hospital services)
  • 11 August 2021 15.30-17:00 (All 3 areas)

If residents are unable to attend any of the sessions and they would like to share any anonymous feedback on any of these areas, there are a variety of ways in which you could do so.

Email: [email protected]

Facebook: @healthwatchstoke

Telephone: 01782 683080

Twitter: @healthwatchsot

Feedback Centre: www.healthwatchstokeontrent.co.uk/services/

Instagram: @healthwatchstoke

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