Vaccination Data Resolution Service and Overseas Vaccines Validation Service

The NHS is encouraging people registered with a GP practice in England to check that their vaccination records are up to date, and to contact the Vaccination Data Resolution Service (VDRS) or the Overseas Vaccines Validation Service if their record isn’t showing correctly.

It’s important that records are accurate so the NHS can invite the right people at the right time if vaccinations are due. It might also mean a hassle-free journey for those planning to use an NHS COVID Pass to travel abroad.

Everyone over 12 who has had a COVID-19 vaccination in England can view their record using the NHS COVID Pass web pages or, for those over 13, through the NHS App.

If a member of the public had their vaccinations in England but there is an error on their record, or they have a missing or incomplete record, they should call 119 and ask to be referred to the VDRS. The VDRS will then aim to contact them within 5 working days. Please note they need to be registered with an English GP practice to use this service.

People over 16 who have had one or more COVID-19 vaccinations abroad that are approved for use in the UK can book an appointment at a vaccination site via the NHS website to show evidence of their vaccinations and request an update to their record.

Anyone intending to use their NHS COVID Pass for travel purposes is encouraged to check their COVID pass status before booking. If their record isn’t showing correctly, they should call 119.

An NHS COVID Pass cannot be gained through the VDRS or the Overseas Vaccines Validation Service but instead needs to be accessed via the NHS COVID Pass web pages or via the NHS app.

Please note: Any queries relating to incorrect personal information on a patient record (e.g. name, address) will still need to be resolved by their GP practice.

If you do have queries in relation to this, please email [email protected].

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