NHS Translation and Interpretation Feedback Survey

The NHS in Staffordshire and Stoke-on-Trent is asking for feedback on current translation and interpretation services that people use when communicating with their GP surgery. This includes things such as having a translator if your first language isn’t English, or an interpreter if you communicate through British Sign Language (BSL).

A short survey has been created, which asks what is working well with the current services that help people communicate with their GP surgery, and what could be improved.

Please share this information with your communities and anyone that you know who may access these services.

The Staffordshire and Stoke-on-Trent Integrated Care Board (ICB) is the new organisation that controls the total NHS spend for the area. The ICB will use the feedback from this survey to create new translation and interpreter services for Staffordshire and Stoke-on-Trent, and so it is vital that we hear from people who use the services currently.

Further information on the engagement, and how to complete the survey, can be found here.

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