Accessing Dental Services During COVID-19

Key information

  • Patients can access any dental practice that has availability, search via NHS find a dentist: https://www.nhs.uk/service-search/find-a-dentist
  • If you struggle to find availability via NHS find a dentist, Staffordshire’s Community Dental Service operates a Dental Advice Line; the phone number is 0300 123 0981
  • If you need urgent dental care, you can also contact NHS 111, who will provide advice and information on services to contact

Dentist’s and COVID-19

Dental teams continue to face challenges due to Covid-19. Requirements to keep patients safe including social distancing, ventilation and cleaning between patients remain in place, and although appointment availability is rising, dentists are still seeing fewer patients per day than before the pandemic.

Dentists are continuing to prioritise patients with the highest need or priority, such as those needing urgent care, children and those most at risk of oral disease. 

Accessing a dentist

It is important to note that patients are not formally registered with dental practices, and therefore cannot be removed from lists or deregistered. Many practices rely on regular attenders, but patients can access any dental practice that has availability.

Details of local NHS dental practices that are accepting patients can be found at https://www.nhs.uk/service-search/find-a-dentist, although not all may be taking on new patients.

If you struggle to find availability via the search, Staffordshire’s Community Dental Service also operates a Dental Advice Line; the phone number is 0300 123 0981 and patients can call this to help them access local dental services. Via the Dental Advice Line, patients without a regular dentist and in need of dental services can be offered appointments at one of the Dental Access Centres across Staffordshire.

People with an urgent dental need can also contact NHS 111 who will provide advice and information on services to contact.

Find below a downloadable resource to share this information:

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